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Terms of Service

OUR AIM IS TO PROVIDE YOU WITH THE BEST QUALITY POSSIBLE!

1) We carefully protect and post the algae sealed in a postage box. Usually we post the algae wet wrapped and carefully protected in small boxes, 
     which will fit most letter boxes, so there is no need to stay at home.
     When you order a few species at once, or the delicate macroalgae Blue Ochtodes we will post them often in small parcel box.
     In this case we will contact you, to arrange a delivery time, to ensure that you receive the algae in the best condition possible.  

2) The algae will be posted to you Monday - Thursday morning that it won't get stuck too long in the delivery process and to 
     provide you with fresh and healthy algae specimens. If you have any special delivery days in mind please let us know.

3) To ensure a safe delivery process we post them free of charge with 2D barcodes, which allows us to track the parcel for you.

4) If you prefer any special delivery please contact us, and we will happily arrange this for you for the additional posting costs.

OUR GUARANTEE PROMISES

100% SATISFACTION

We want you to be happy with your purchase.

Therefore we offer you a hassle free Satisfaction Guarantee.  

If you are not 100%  Happy with your purchase on arrival we will refund you the full money back.

You just have to cover the return postage costs. The refund will be offered after we arrived and checked the return item.

TOP QUALITY

We offer you algae from our mature macroalgae mother colonies in a Top Quality and 100% Healthy.

The algae will be normally heat sealed and wet wrapped when posted to you, protected in a small box which assures that it doesn't get damaged while in transit.

 

FREE + FAST DELIVERY 

Our algae will be posted Monday to Thursday morning to you. We aim to post it already the next working day via Royal Mail First Class delivery. Free of charge for you. 


Frequently Asked Questions

Do you have a shop to visit?

As an aquatic algae farm, we don't have a public shop to visit unfortunately but we are happy to post all our macro algae species within the UK for free to you.

And we are sure you will like your new macro algae addition once received.

How do I know when a algae is back in stock?

You can register your interest on the algae page you are looking for to get an email once it is back in stock or stay informed via our Newsletter, and or to follow us on Facebook, as we will first inform there when our algae are ready to sell again, or when we received new macro algae species.

NEWSLETTER SUBSCRIPTION

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What means "Regrowing"?

When a macro algae species sells well we have sometimes to take it out of the sale as it will need time to regrow again.

The time for this will vary, as some macro algae species will grow very slow, whilst other - especially various  Caulerpa marine macro algae species grow quite fast.

Satisfaction Guarantee

We want you to be happy with your purchase.

Therefore we offer you a hassle free 100% Satisfaction Guarantee.
If you are not happy with your purchase we will refund your money back. Read more about here:

Satisfaction Guarantee

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