Delivery Information

Please find the FAQ for orders from Livealgae UK HERE
For EU Orders please find our delivery terms HERE

Macroalgae only order ( Posting Mon-Wed morning ) *1
Our macroalgae take time to prepare and pack but we aim to ship your order within 1-2 working days.
Orders placed after 10am count as placed the next working day. 
Update: Due to the current high demand please allow 2-3 working days processing time.

• Free Royal Mail First Class delivery
• £5.95 Express Delivery ( delivered normally the next day, but may take sometimes 2 days )
• £8.95 Royal Mail Guaranteed Next Day Delivery ( not for Saturday delivery )
  
  

Macroalgae and Aquatic Products order ( Posting Mon-Wednesday morning ) *1
Our macroalgae take time to prepare and pack but we aim to ship your order within 1-2 working days.
Orders placed after 10am count as placed the next working day.  
Update: Due to the current high demand please allow 2-3 working days processing time.

• £3.29 Standard Delivery below 1kg
• £4.69 Standard Delivery over 1kg
• £5.95 Express Delivery ( delivered normally the next day, but may take sometimes 2 days )
• £8.95 Royal Mail Guaranteed Next Day Delivery ( not for Saturday delivery )
  
  

Aquatic Products only order ( Mon-Fri same day posting when ordered before 10pm ) *2

• £3.29 Standard Delivery below 1kg
• £4.69 Standard Delivery over 1kg
• £5.95 Express Delivery ( Delivery Time 1-2 working days )
• £8.95 Royal Mail Guaranteed Next Day Delivery ( not for Saturday delivery )
  
  

*1 = Further information for orders including macroalgae

1) Free Royal Mail First Class Delivery

Macroalgae posted via Free Royal Mail First Class will usually be delivered within 1-2 working days.

2) Posting via Express Courier / Royal Mail Special Delivery

The delivery time will take 1-2 working days. We will provide you a tracking code so you will know exactly where your parcel is. 

Due to the perishable nature of our goods the delivery need to be accepted on the first delivery attempt. Should you ask the courier for an item to be left unattended or change the delivery day then please note that this is at your own risk!
We do not accept responsibility or replace perishable goods that are dead on arrival otherwise

The macroalgae will be posted as a weather protected parcel including where necessary a heat pack to assure the safe arrival even in cold weather periods.

Should there be an unforeseen delay or if we need to arrange a delivery with you we will contact you by email.

*2 = Further information for aquatic orders without macroalgae

1) Standard Delivery

Goods posted via the Standard delivery option will usually be delivered within 2-3 working days. 

2) Posting via Express Courier / Royal Mail Special Delivery

The delivery time will take 1-2 working days. We will provide you a tracking code so you will know exactly where your parcel is. 

Should you ask the courier for an item to be left unattended then please note that this is at your own risk.