Please find the FAQ for orders from Livealgae UK HERE
For EU Orders please find our delivery terms HERE

Macroalgae only order ( Posting Mon-Wed morning ) *1
Our macroalgae take time to prepare and pack but we aim to ship your order within 1-2 working days.
Orders placed after 10am count as placed the next working day. 

Due to the current high demand please allow 2-3 working days processing time.

  • Free Royal Mail First Class delivery  Due to the cold weather conditions currently not available
  • £6.95 via UPS Express
  • £9.95 via Royal Mail Special Delivery

Macroalgae and Aquatic Products order ( Posting Mon-Wednesday morning ) *1
Our macroalgae take time to prepare and pack but we aim to ship your order within 1-2 working days.
Orders placed after 10am count as placed the next working day.  

Due to the current high demand please allow 2-3 working days processing time.

  • £6.95 UPS Express
  • £9.95 Royal Mail Special Delivery

Aquatic Products only order ( Mon-Fri same day posting when ordered before 3pm ) *2

  • £3.95 Standard Delivery
  • £5.95 UPS Express
  • £8.95 Royal Mail Special Delivery ( not for Saturday delivery )

*1 = Further information for orders including macroalgae

1) Free Royal Mail First Class Delivery

Macroalgae posted via Free Royal Mail First Class will usually be delivered within 1-2 working days.
Currently, due to the Covid 19 virus the delivery times may take longer than 3 working days.
Therefore, we highly recommend the express posting option as due to the possible delays we can not offer our Full Satisfaction Guarantee for this delivery method at the moment.

This posting option will include the macroalgae posted safely heat sealed and padded packaging in a small letter size parcel which will fit most letterboxes.  Due to the size of the parcel a heat pack can not be added.

As it will fit most letterboxes there is no need to stay at home to receive. This posting option will not include a tracking code but Royal Mails provides a confirmation of the delivery.

2) Posting via Express Courier / Royal Mail Special Delivery

The delivery time will take 1-2 working days. We will provide you a tracking code so you will know exactly where your parcel is. 

Due to the perishable nature of our goods the delivery need to be accepted on the first delivery attempt. Should you ask the courier for an item to be left unattended or change the delivery day then please note that this is at your own risk!
We do not accept responsibility or replace perishable goods that are dead on arrival otherwise

The macroalgae will be posted as a weather protected parcel including where necessary a heat pack to assure the safe arrival even in cold weather periods.

Should there be an unforeseen delay or if we need to arrange a delivery with you we will contact you by email.

*2 = Further information for aquatic orders without macroalgae

1) Standard Delivery

Goods posted via the Standard delivery option will usually be delivered within 2-3 working days. 

2) Posting via Express Courier / Royal Mail Special Delivery

The delivery time will take 1-2 working days. We will provide you a tracking code so you will know exactly where your parcel is. 

Should you ask the courier for an item to be left unattended then please note that this is at your own risk.

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