Our Guarantee Promises For All Marine Macro Algae

We grow most of our marine macroalgae species in our tanks with the environment at heart and pride ourselves on providing an excellent service. 

100% Satisfaction

We want you to be fully happy with your new algae addition. Therefore we offer you a hassle-free Satisfaction Guarantee.  

If you are not 100%  happy with the macroalgae you received on arrival we will refund you the full money back *1 *2.
The refund will be offered after we have received and checked the returned algae.

*1 = Valid for UK Orders only, please see our Terms for EU orders HERE  

*2 = Orders where the express delivery option has been chosen or when a special delivery day has been agreed need to be accepted on the first delivery attempt as we otherwise can not guarantee the quality of the macro algae on arrival nor replace any algae which has been diminished in transit. The order counts as completed when the first delivery attempt has been carried out.

  • You must advise us within 24 hours of taking delivery that you suspect a problem or when you are not fully happy with the algae you have received. In case you suspect a problem with the algae please provide a picture of it on arrival and if possible after adding it to your tank.
    We, unfortunately, can just accept returns of unopened and original sealed macro algae species, as after adding them to your aquarium environment it is out of our control, as the water parameters can be just too different. 
  • You have to post the algae back to us with Royal Mail First Class Signed for to us within 48 hours of taking delivery.
  • Please note that we can not accept any responsibility when you add the algae to your tank. We will do our best to provide you with all the information necessary to keep the algae successfully in your tank, but sometimes water conditions and the light used may not provide the right environment for the algae.

Top Quality Macro Algae

We offer you marine algae from our mature macro algae mother colonies in a premium quality & 100% healthy.
Sustainably grown in the UK.

All macro algae we sell will be normally heat sealed and wet wrapped when posted to you, protected in a small box which assures that it doesn't get damaged while in transit. 


Free + Fast Delivery 

Our macro algae will be posted Monday to Thursday morning to you. We aim to post it within two working days via Royal Mail First Class delivery. Free of charge for you.

When possible we will post the marine algae in small boxes which will fit most letterboxes, so often you don't need to stay at home for it. This might not be possible with larger quantities, combined posting and for the macro algae Blue Ochtodes, as these are very delicate algae. These will be posted in a small parcel. We will contact you to arrange a delivery day unless you have already told us your delivery wishes.

LiveAlgae UK

Frequently Asked Questions

Do you have a shop to visit?

As an aquatic algae farm, we don't have a public shop to visit unfortunately but we are happy to post all our macro algae species within the UK for free to you.

And we are sure you will like your new macro algae addition once received.

How do I know when a algae is back in stock?

You can register your interest on the algae page you are looking for to get an email once it is back in stock or stay informed via our Newsletter, and or to follow us on Facebook, as we will first inform there when our algae are ready to sell again, or when we received new macro algae species.


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What means "Regrowing"?

When a macro algae species sells well we have sometimes to take it out of the sale as it will need time to regrow again.

The time for this will vary, as some macro algae species will grow very slow, whilst other - especially various  Caulerpa marine macro algae species grow quite fast.

Satisfaction Guarantee

We want you to be happy with your purchase.

Therefore we offer you a hassle free 100% Satisfaction Guarantee.
If you are not happy with your purchase we will refund your money back (UK Orders only).

Read more about here:

Satisfaction Guarantee