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Marine Macro Algae Delivery within the UK 

We post all items fast & free via Royal Mail First Class.

All orders will be posted within 2 working days ( Monday - Thursday ).

Should there be an unforeseen delay or if we need to arrange a delivery with you we will contact you by email.

Our aim is to provide you with the best quality possible!

Marine Macro Algae Delivery within the EU (outside UK)

We post all items within the EU offering the Standard Delivery and the Express Delivery, please choose at the checkout the option you prefer. Please have in mind that the standard EU delivery may take between 4-8 working days, which means that it can affect the quality of the macroalgae. A much safer option is the express delivery, which we highly recommend.

All international macro algae orders will be posted only Monday morning to ensure a speedy delivery.

Please read about our special terms for EU orders HERE

Delivery
  • We carefully protect and post the algae wet wrapped & sealed in a small postage box. which will fit most letterboxes.
    So normally there is no need for you to stay at home. Just when you order a few species at once we will post them in larger parcel boxes for the best protection to you. In this case, we will contact you, to arrange a delivery day, to ensure that you receive the algae in the best condition possible.  

  • To ensure a safe delivery process we post them free of charge with 2D barcodes, which allows us to track the parcel for you.

  • If there is for any reason a delay with an order item we will contact you by phone or email to discuss.
Delivery problems / DOA Procedure

We want you to be happy with your purchase. Therefore we offer you a hassle free 100% Satisfaction Guarantee.  
If you are not 100% Happy with your purchase on arrival we will refund you the full money back ( Valid for UK orders only).
We even cover the return postage costs for you. Any additional costs can't be refunded. The refund will be offered after we received and checked the returned item.

Prerequisite:
  • When a signed for delivery was arranged, someone must have been available to take delivery and sign for your items on the first delivery attempt.
  • You must advise us within 12 hours of taking delivery that you suspect a problem or you when you are not fully happy with the algae you received.
  • You have to post the algae back to us with Royal Mail First Class within 24  hours of taking delivery.
  • Please note that we can't accept any responsibility when you add the algae to your tank. We will do our best to provide you all the information necessary to keep the algae successfully in your tank, but sometimes water conditions and the light used may not provide the right environment for the algae.

Livealgae UK - Premium Marine Macro Algae


Frequently Asked Questions

Do you have a shop to visit?

As an aquatic algae farm, we don't have a public shop to visit unfortunately but we are happy to post all our macro algae species within the UK for free to you.

And we are sure you will like your new macro algae addition once received.

How do I know when a algae is back in stock?

You can register your interest on the algae page you are looking for to get an email once it is back in stock or stay informed via our Newsletter, and or to follow us on Facebook, as we will first inform there when our algae are ready to sell again, or when we received new macro algae species.

NEWSLETTER SUBSCRIPTION

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What means "Regrowing"?

When a macro algae species sells well we have sometimes to take it out of the sale as it will need time to regrow again.

The time for this will vary, as some macro algae species will grow very slow, whilst other - especially various  Caulerpa marine macro algae species grow quite fast.

Satisfaction Guarantee

We want you to be happy with your purchase.

Therefore we offer you a hassle free 100% Satisfaction Guarantee.
If you are not happy with your purchase we will refund your money back (UK Orders only).

Read more about here:

Satisfaction Guarantee