All Reviews

325 Reviews -
0 1 2 3 4 (4,93/5)
0 1 2 3 4
(5/5

Great

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
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Service:0 1 2 3 4
Total Rating:0 1 2 3 4

I can see why the reviews are so highly rated as this guy knows what he is doing, i will buy again once my tank has developed for new species of algae

0 1 2 3 4
(5/5

Fast Delivery

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

Despite the potential problems with delivery in Covid 19 times, the product arrived extremely fast and a vibrant green colour. Thanks I will be order...  more

0 1 2 3 4
(5/5

Algae Pack

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

Really, really impressed with the service and the lovely sea plants. I ordered a basic delivery package but was warned with Covid it would run late. I...  more

0 1 2 3 4
(5/5

Algae

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

Very good for the value of the item, arrived in good time, would recommend

0 1 2 3 4
(5/5

Mr

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

Arrived clean and in good condition. Been in my refugium under cheap grow lights for a month now and more than quadrupled in size. Excellent.

0 1 2 3 4
(5/5

livealgae

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
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Total Rating:0 1 2 3 4

Very nice good sized clump

0 1 2 3 4
(5/5

Livealgae

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

Arrived a bit stringy but after 1 week has recovered and signs are good

0 1 2 3 4
(5/5

Brilliant

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

This algae adds a great new colour to my tank and looks just prefect.
Hope it will grow well in my tank.
Will be using again. Thank you

0 1 2 3 4
(2/5

Miss

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

I have ordered several times from<a href=" https://www.livealgae.co.uk/" target="_blank" > https://www.livealgae.co.uk/</a> and this was the worst one...  more

Shop owner reply (May 19, 2020):
Hi.

We are sorry to hear that you have experienced a problem with your order.

Unfortunately due to the current problematic times of the Coronavirus Royal Mail does not guarantee a delivery time currently for the Royal Mail First Class. Although we know how hard they work and as much as we appreciate their work a lot in those tough times this is unfortunately not great  for perishable items like our macro algae.

It still looks like that Royal Mail can not  provide everywhere the First Class next working day delivery as before and we had around 15% of our deliveries delayed or not arriving after 4 working days at all.  

Knowing this we have therefore marked the Royal Mail delivery currently as not recommended and highlighted the express delivery option at the checkout.

In addition to this we have send you as well an extra email before posting the macro algae out to you and recommended either to use the express delivery option as in those uncertain times UPS still delivers very often already the next working day or to refund you the money, as the risk was very high that the algae might not arrive in perfect condition at yours.

As we have not heard back from you and to avoid any further delay we have posted the algae as chosen via Royal Mail First Class to you.

Unfortunately the delivery times are out of our control and we tried to do everything possible to avoid any disappointment by highlighting this problem.

Still we do understand your disappointment and have refunded your money out of goodwill.

We hope times will go back to normal soon and that Royal Mail can deliver again as fast as they used to do and maybe you will give us another chance in the future again.

Manfred
Livealgae UK

BTW we can assure you as well that we have added 4 macro algae species in this pack and of course different algae species will be packed different, but as they have damaged in transport it will be surely hard to identify the single algae. species.
As we have very good results with the packaging of the Nitrate remover starter pack in a wet tissue and heat sealed this is normally a good way for two days like this. but unfortunately not much longer.
0 1 2 3 4
(5/5

Mr

0 of 0 people found the following review helpful
Posting:0 1 2 3 4
Quality:0 1 2 3 4
Service:0 1 2 3 4
Total Rating:0 1 2 3 4

Beautiful macroalgae that's quite hardy but a really slow attacher, use glue.

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Frequently Asked Questions

Do you have a shop to visit?

As an aquatic algae farm, we don't have a public shop to visit unfortunately but we are happy to post all our macro algae species within the UK for free to you.

And we are sure you will like your new macro algae addition once received.

How do I know when a algae is back in stock?

You can register your interest on the algae page you are looking for to get an email once it is back in stock or stay informed via our Newsletter, and or to follow us on Facebook, as we will first inform there when our algae are ready to sell again, or when we received new macro algae species.

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What means "Regrowing"?

When a macro algae species sells well we have sometimes to take it out of the sale as it will need time to regrow again.

The time for this will vary, as some macro algae species will grow very slow, whilst other - especially various  Caulerpa marine macro algae species grow quite fast.

Satisfaction Guarantee

We want you to be happy with your purchase.

Therefore we offer you a hassle free 100% Satisfaction Guarantee.
If you are not happy with your purchase we will refund your money back (UK Orders only).

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